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Open-source repos for customer support teams

65 repos tagged Customer support, sorted by GitHub stars. Add filters from the other category types to narrow the list.

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  1. langgenius/dify

    Platform for building LLM apps, chatbots and agent workflows with a visual editor and knowledge base.

    LLM apps, AI agents, RAG and search, Docker, OpenAI, Operations, Engineering, SaaS, Agencies, No-code

    160k starsOtherUpdated 3 Nov 2026

  2. rustdesk/rustdesk

    Remote desktop tool for support and admin work, with the option to run your own relay server instead of a vendor cloud.

    Helpdesk, Android, iOS, IT and security, B2B services, Self hosters

    128k starsAGPL-3.0Updated 3 Nov 2026

  3. infiniflow/ragflow

    RAG engine with deep document parsing that answers questions from PDFs, tables and scans with citations.

    RAG and search, Knowledge base, Docker, Operations, Legal, Finance and fintech

    93.4k starsApache-2.0Updated 3 Nov 2026

  4. odoo/odoo

    Odoo community edition, a suite of business apps including accounting, sales and e-commerce.

    Accounting, Inventory, Storefronts, Web, Docker, Finance, Operations, B2B services, Retail, Self hosters

    55.5k starsOtherUpdated 3 Nov 2026

  5. discourse/discourse

    Community forum software widely used for customer support communities and product discussion.

    Knowledge base, Feedback and roadmap, Web, Product, SaaS, Self hosters, Community building

    48k starsGPL-2.0Updated 3 Nov 2026

  6. RocketChat/Rocket.Chat

    Team chat and omnichannel communications platform with federation and live chat.

    Helpdesk, Chatbots, Web, WhatsApp, Operations, Government, Self hosters

    46.4k starsOtherUpdated 2 Nov 2026

  7. outline/outline

    Team knowledge base and wiki with real-time editing, Markdown support and Slack integration.

    Docs and wiki, Knowledge base, Web, Slack, Operations, Engineering, SaaS, Self hosters

    41.2k starsOtherUpdated 3 Nov 2026

  8. chatwoot/chatwoot

    Omnichannel support desk combining live chat, email, WhatsApp and social inboxes with an AI assistant.

    Helpdesk, Chatbots, Knowledge base, Web, WhatsApp, SaaS, E-commerce, Self hosters

    38.7k starsOtherUpdated 2 Nov 2026

  9. onyx-dot-app/onyx

    Workplace AI search and chat that connects to 40+ sources like Slack, Drive and Confluence.

    RAG and search, Knowledge base, Chatbots, Slack, Docker, Operations, SaaS, Self hosters

    33.2k starsOtherUpdated 3 Nov 2026

  10. labring/FastGPT

    Knowledge-base Q&A platform with visual workflow orchestration for building support bots.

    LLM apps, RAG and search, Chatbots, Docker, OpenAI, Operations, SaaS, No-code, Self hosters

    30k starsOtherUpdated 3 Nov 2026

  11. requarks/wiki

    Wiki.js, a Node.js wiki with Markdown and visual editors, Git sync and many auth providers.

    Docs and wiki, Knowledge base, Web, Docker, Operations, Engineering, Education, Self hosters

    29.1k starsAGPL-3.0Updated 3 Nov 2026

  12. 1Panel-dev/MaxKB

    Enterprise knowledge-base assistant with RAG and agent workflows, embeddable into websites.

    Knowledge base, Chatbots, RAG and search, Docker, Ollama, Operations, B2B services, SaaS, No-code, Self hosters

    23.1k starsGPL-3.0Updated 3 Nov 2026

  13. docmost/docmost

    Collaborative wiki and documentation tool with spaces, permissions and real-time editing.

    Docs and wiki, Knowledge base, Web, Docker, Operations, Engineering, SaaS, Self hosters

    22.2k starsAGPL-3.0Updated 3 Nov 2026

  14. RasaHQ/rasa

    Machine learning framework for building contextual text and voice assistants you host yourself.

    Chatbots, Engineering, Finance and fintech, Healthcare, Self hosters

    21.4k starsApache-2.0Updated 24 Jul 2026

  15. uvdesk/community-skeleton

    PHP helpdesk with multichannel ticketing, workflows and a knowledge base for ecommerce support.

    Helpdesk, Knowledge base, Web, Email, E-commerce, Self hosters

    19.6k starsOSL-3.0Updated 7 Oct 2026

  16. BookStackApp/BookStack

    Wiki that organises documentation into shelves, books, chapters and pages, with roles and search.

    Docs and wiki, Knowledge base, Web, Docker, Operations, IT and security, Education, Self hosters

    19.1k starsMITUpdated 2 Nov 2026

  17. langbot-app/LangBot

    Connects LLMs and agents to chat platforms like Telegram, Discord, Slack and WeChat as bots.

    Chatbots, Telegram, Discord, Creators, Community building

    18.7k starsApache-2.0Updated 3 Nov 2026

  18. arc53/DocsGPT

    Self-hosted assistant that answers questions from your docs and help content, embeddable as a widget.

    Chatbots, RAG and search, Knowledge base, OpenAI, Ollama, SaaS, Self hosters

    18.4k starsMITUpdated 2 Nov 2026

  19. emcie-co/parlant

    Framework for customer-facing LLM agents that follow explicit behaviour guidelines with traceable decisions.

    Chatbots, AI agents, LLM apps, OpenAI, Anthropic, SaaS, Finance and fintech

    18.3k starsApache-2.0Updated 3 Nov 2026

  20. pipecat-ai/pipecat

    Python framework for voice and multimodal agents that chains speech recognition, an LLM and speech output.

    AI agents, Chatbots, Voiceover, OpenAI, Engineering, SaaS

    17k starsBSD-2-ClauseUpdated 3 Nov 2026

  21. apache/answer

    Q&A platform for building a customer help community or internal support forum.

    Knowledge base, Web, SaaS, Self hosters, Community building

    15.7k starsApache-2.0Updated 21 Oct 2026

  22. livekit/agents

    Framework for realtime voice and video agents that talk to callers over WebRTC or phone lines.

    AI agents, Chatbots, OpenAI, Engineering, SaaS

    15.1k starsApache-2.0Updated 3 Nov 2026

  23. botpress/botpress

    Platform for building and deploying AI chatbots on web, WhatsApp, Telegram and more.

    Chatbots, Helpdesk, AI agents, WhatsApp, Telegram, Marketing, SaaS, E-commerce, No-code

    15k starsMITUpdated 3 Nov 2026

  24. formbricks/formbricks

    Survey platform for in-app, website and link surveys to collect product and employee feedback.

    Forms and surveys, Feedback and roadmap, Web, Docker, Product, HR, SaaS, Self hosters

    13.2k starsOtherUpdated 3 Nov 2026

  25. openreplay/openreplay

    Self-hosted session replay and product analytics for seeing how users experience your web app.

    Product analytics, Web, Docker, Product, Engineering, SaaS, Self hosters

    13.1k starsOtherUpdated 2 Nov 2026

  26. baptisteArno/typebot.io

    Builder for conversational forms and chat flows that embed on websites and collect leads.

    Chatbots, Forms and surveys, Lead generation, Web, WhatsApp, Marketing, Sales, SaaS, Agencies, No-code, Self hosters

    10.6k starsOtherUpdated 26 Oct 2026

  27. evolution-foundation/evolution-api

    Self-hosted WhatsApp API used to connect support desks and CRMs like Chatwoot and Typebot to WhatsApp.

    Chatbots, Workflow automation, WhatsApp, Docker, Sales, Local business, E-commerce, Self hosters

    10k starsOtherUpdated 15 Jul 2026

  28. devlikeapro/waha

    WhatsApp HTTP API you run in Docker to send and receive messages for support and sales bots.

    Chatbots, Outreach, WhatsApp, Docker, Sales, Local business, Self hosters

    7.7k starsApache-2.0Updated 28 Oct 2026

  29. openai/openai-cs-agents-demo

    Reference app showing a multi-agent airline customer service flow built with the OpenAI Agents SDK.

    AI agents, Chatbots, OpenAI, Engineering, Travel

    6.6k starsMITUpdated 18 Dec 2025

  30. glpi-project/glpi

    IT service desk and asset manager with ticketing, SLAs and a knowledge base.

    Helpdesk, Inventory, Knowledge base, Web, IT and security, Government, Education, Self hosters

    6.5k starsGPL-3.0Updated 2 Nov 2026

  31. botman/botman

    PHP framework for building chatbots across Slack, Telegram, Facebook Messenger and web.

    Chatbots, Slack, Telegram, Engineering

    6.1k starsMITUpdated 3 Apr 2026

  32. zammad/zammad

    Web helpdesk with ticketing across email, chat, phone and social, plus SLAs and a knowledge base.

    Helpdesk, Knowledge base, Web, Email, SaaS, B2B services, Self hosters

    6.1k starsAGPL-3.0Updated 3 Nov 2026

  33. freescout-help-desk/freescout

    Self-hosted shared mailbox helpdesk, a Help Scout alternative with modules for chat and workflows.

    Helpdesk, Email, Web, SaaS, E-commerce, Self hosters

    4.6k starsAGPL-3.0Updated 2 Nov 2026

  34. getfider/fider

    Feedback portal where customers post and vote on feature requests to guide your roadmap.

    Feedback and roadmap, Web, Docker, Product, SaaS, Self hosters

    4.6k starsAGPL-3.0Updated 2 Nov 2026

  35. alextselegidis/easyappointments

    Web appointment booking that lets clinics, salons and service businesses take bookings online.

    Booking, Web, Docker, Operations, Healthcare, Local business, Self hosters

    4.5k starsGPL-3.0Updated 2 Nov 2026

  36. erxes/erxes

    Plugin-based platform combining CRM, team inbox, live chat, knowledge base and marketing automation.

    CRM, Helpdesk, Knowledge base, Web, Email, Sales, Marketing, SaaS, B2B services, Self hosters

    4.1k starsOtherUpdated 3 Nov 2026

  37. osTicket/osTicket

    Long-running PHP support ticket system that turns emails and web forms into tracked tickets.

    Helpdesk, Web, Email, Education, Government, Self hosters

    4k starsGPL-2.0Updated 18 Jun 2026

  38. chaskiq/chaskiq

    Intercom-style customer messaging platform with live chat, bots, campaigns and a help center.

    Helpdesk, Chatbots, Knowledge base, Web, Marketing, SaaS, Self hosters

    3.6k starsOtherUpdated 30 Jun 2026

  39. espocrm/espocrm

    Web CRM for leads, accounts, opportunities and cases with a flexible entity manager and email integration.

    CRM, Helpdesk, Web, Email, Sales, B2B services, Self hosters

    3.5k starsAGPL-3.0Updated 2 Nov 2026

  40. frappe/helpdesk

    Ticketing system on Frappe with SLA rules, canned responses and a customer self-service portal.

    Helpdesk, Knowledge base, Web, B2B services, Self hosters

    3.5k starsAGPL-3.0Updated 2 Nov 2026

  41. abhinavxd/libredesk

    Single-binary customer support desk with shared inboxes, automation rules and SLA tracking.

    Helpdesk, Web, Email, SaaS, Self hosters

    3.1k starsAGPL-3.0Updated 2 Nov 2026

  42. ryanlelek/Raneto

    Markdown-powered knowledge base for publishing searchable docs and help articles.

    Knowledge base, Docs and wiki, Web, Self hosters

    2.9k starsMITUpdated 18 Mar 2026

  43. taoshihan1991/goflylivechat

    Lightweight Go live chat server with an embeddable widget and agent console.

    Helpdesk, Web, Local business, Self hosters

    2.6k starsApache-2.0Updated 4 Sept 2025

  44. Django-CRM/Django-CRM

    CRM with leads, contacts, opportunities, support cases and invoices built on Django and React.

    CRM, Helpdesk, Web, Sales, B2B services, Self hosters

    2.5k starsMITUpdated 31 Oct 2026

  45. usertour/usertour

    Builder for guided tours, onboarding checklists and launchers that appear inside your web app to help new users.

    Onboarding, Web, Docker, Product, SaaS, Self hosters

    2.3k starsOtherUpdated 3 Nov 2026

  46. LiveHelperChat/livehelperchat

    Self-hosted live support chat with operator panels, chatbots and messenger integrations.

    Helpdesk, Chatbots, Web, WhatsApp, E-commerce, Self hosters

    2.3k starsApache-2.0Updated 1 Nov 2026

  47. korotovsky/slack-mcp-server

    MCP server for Slack that lets assistants search, read and post in channels and DMs.

    AI agents, Workflow automation, Slack, Operations

    1.9k starsMITUpdated 16 Jul 2026

  48. FOSSBilling/FOSSBilling

    Billing and client management for hosting and service businesses.

    Subscription billing, Invoicing, CRM, Web, Finance, B2B services, SaaS, Self hosters

    1.7k starsApache-2.0Updated 2 Nov 2026

  49. classroomio/classroomio

    Training platform for bootcamps and companies to run cohorts, lessons and grading.

    Learning management, Onboarding, Web, HR, Education, SaaS, Course creators

    1.7k starsAGPL-3.0Updated 1 Nov 2026

  50. django-helpdesk/django-helpdesk

    Django app that adds a ticketing helpdesk with email intake to an existing site.

    Helpdesk, Web, Email, Engineering

    1.7k starsBSD-3-ClauseUpdated 3 Nov 2026

  51. polonel/trudesk

    Node.js helpdesk and ticketing app with real-time updates and team groups.

    Helpdesk, Web, SaaS, Self hosters

    1.5k starsOtherUpdated 11 May 2026

  52. obsei/obsei

    Low-code pipeline that collects posts, reviews and comments from many sources and runs sentiment and text analysis.

    Social listening, Reviews and UGC, X (Twitter), Reddit, Marketing, SaaS, E-commerce, Self hosters

    1.4k starsApache-2.0Updated 31 Oct 2026

  53. faveosuite/faveo-helpdesk

    Laravel ticketing system with SLA, canned replies and a knowledge base.

    Helpdesk, Knowledge base, Web, Email, B2B services, Self hosters

    1.3k starsOSL-3.0Updated 3 Nov 2026

  54. Combodo/iTop

    IT service management suite with a configuration database, incident and change tickets and a user portal.

    Helpdesk, Web, IT and security, B2B services, Self hosters

    1.2k starsAGPL-3.0Updated 3 Nov 2026

  55. bestpractical/rt

    Request Tracker, an enterprise ticketing system for support, IT and operations queues.

    Helpdesk, Web, Email, IT and security, Education, Government, Self hosters

    1.2k starsGPL-2.0Updated 3 Nov 2026

  56. hexabot-ai/Hexabot

    AI chatbot builder with a visual editor, multichannel support and multilingual flows.

    Chatbots, LLM apps, Web, Facebook, SaaS, Self hosters, No-code

    1.2k starsOtherUpdated 3 Nov 2026

  57. ChatbotXIO/ChatbotX

    Open-source ManyChat alternative for chat marketing and support flows across messaging channels.

    Chatbots, Outreach, WhatsApp, Instagram, Marketing, E-commerce, Creators, Self hosters, No-code

    1.1k starsOtherUpdated 31 Oct 2026

  58. itflow-org/itflow

    Documentation, ticketing and billing system built for managed service providers.

    Helpdesk, Invoicing, Docs and wiki, Web, IT and security, B2B services, Self hosters

    1k starsAGPL-3.0Updated 1 Nov 2026

  59. mysociety/fixmystreet

    Map-based site where residents report local problems like potholes to the right council.

    Civic participation, Helpdesk, Web, Operations, Government

    622 starsOtherUpdated 3 Nov 2026

  60. thorsten/phpMyFAQ

    FAQ and knowledge base system with multilingual content, search and user permissions.

    Knowledge base, Web, Education, Government, Self hosters

    622 starsMPL-2.0Updated 1 Nov 2026

  61. znuny/Znuny

    OTRS-derived ticketing system for customer service and IT service management.

    Helpdesk, Web, Email, IT and security, Government, B2B services, Self hosters

    611 starsGPL-3.0Updated 3 Nov 2026

  62. clearflask/clearflask

    Feedback, roadmap and changelog portal for product teams, with a hosted or self-hosted option.

    Feedback and roadmap, Web, Docker, Product, SaaS, Self hosters

    450 starsApache-2.0Updated 31 Oct 2026

  63. open-condo-software/condo

    Property management SaaS for residential buildings covering tickets, residents, payments and invoices.

    Property management, Helpdesk, Invoicing, Web, Operations, Real estate

    429 starsMITUpdated 3 Nov 2026

  64. RotherOSS/otobo

    OTRS fork for service management with ticketing, customer portal and process management.

    Helpdesk, Web, IT and security, Government, Education, Self hosters

    340 starsGPL-3.0Updated 2 Nov 2026

  65. Tiledesk/tiledesk

    Platform for building LLM support chatbots with a visual flow builder and human handoff.

    Chatbots, Helpdesk, LLM apps, Web, WhatsApp, SaaS, E-commerce, Self hosters, No-code

    326 starsMITUpdated 28 Oct 2026