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Open-source repos for helpdesk

30 repos tagged Helpdesk, sorted by GitHub stars. Add filters from the other category types to narrow the list.

30repos tagged Helpdesk
Instead of Zendesk or FreshdeskKit: Help desk & ticketing, 17 compared
30 repos
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  1. rustdesk/rustdesk

    Remote desktop tool for support and admin work, with the option to run your own relay server instead of a vendor cloud.

    Android, iOS, IT and security, Customer support, B2B services, Self hosters

    128k starsAGPL-3.0Updated 3 Nov 2026

  2. odoo/odoo

    Odoo community edition, a suite of business apps including accounting, sales and e-commerce.

    Accounting, Inventory, Storefronts, Web, Docker, Finance, Operations, B2B services, Retail, Self hosters

    55.5k starsOtherUpdated 3 Nov 2026

  3. RocketChat/Rocket.Chat

    Team chat and omnichannel communications platform with federation and live chat.

    Chatbots, Web, WhatsApp, Operations, Customer support, Government, Self hosters

    46.4k starsOtherUpdated 2 Nov 2026

  4. chatwoot/chatwoot

    Omnichannel support desk combining live chat, email, WhatsApp and social inboxes with an AI assistant.

    Chatbots, Knowledge base, Web, WhatsApp, Customer support, SaaS, E-commerce, Self hosters

    38.7k starsOtherUpdated 2 Nov 2026

  5. uvdesk/community-skeleton

    PHP helpdesk with multichannel ticketing, workflows and a knowledge base for ecommerce support.

    Knowledge base, Web, Email, Customer support, E-commerce, Self hosters

    19.6k starsOSL-3.0Updated 7 Oct 2026

  6. botpress/botpress

    Platform for building and deploying AI chatbots on web, WhatsApp, Telegram and more.

    Chatbots, AI agents, WhatsApp, Telegram, Customer support, Marketing, SaaS, E-commerce, No-code

    15k starsMITUpdated 3 Nov 2026

  7. glpi-project/glpi

    IT service desk and asset manager with ticketing, SLAs and a knowledge base.

    Inventory, Knowledge base, Web, IT and security, Customer support, Government, Education, Self hosters

    6.5k starsGPL-3.0Updated 2 Nov 2026

  8. zammad/zammad

    Web helpdesk with ticketing across email, chat, phone and social, plus SLAs and a knowledge base.

    Knowledge base, Web, Email, Customer support, SaaS, B2B services, Self hosters

    6.1k starsAGPL-3.0Updated 3 Nov 2026

  9. freescout-help-desk/freescout

    Self-hosted shared mailbox helpdesk, a Help Scout alternative with modules for chat and workflows.

    Email, Web, Customer support, SaaS, E-commerce, Self hosters

    4.6k starsAGPL-3.0Updated 2 Nov 2026

  10. erxes/erxes

    Plugin-based platform combining CRM, team inbox, live chat, knowledge base and marketing automation.

    CRM, Knowledge base, Web, Email, Sales, Customer support, SaaS, B2B services, Self hosters

    4.1k starsOtherUpdated 3 Nov 2026

  11. osTicket/osTicket

    Long-running PHP support ticket system that turns emails and web forms into tracked tickets.

    Web, Email, Customer support, Education, Government, Self hosters

    4k starsGPL-2.0Updated 18 Jun 2026

  12. chaskiq/chaskiq

    Intercom-style customer messaging platform with live chat, bots, campaigns and a help center.

    Chatbots, Knowledge base, Web, Customer support, Marketing, SaaS, Self hosters

    3.6k starsOtherUpdated 30 Jun 2026

  13. espocrm/espocrm

    Web CRM for leads, accounts, opportunities and cases with a flexible entity manager and email integration.

    CRM, Web, Email, Sales, Customer support, B2B services, Self hosters

    3.5k starsAGPL-3.0Updated 2 Nov 2026

  14. frappe/helpdesk

    Ticketing system on Frappe with SLA rules, canned responses and a customer self-service portal.

    Knowledge base, Web, Customer support, B2B services, Self hosters

    3.5k starsAGPL-3.0Updated 2 Nov 2026

  15. abhinavxd/libredesk

    Single-binary customer support desk with shared inboxes, automation rules and SLA tracking.

    Web, Email, Customer support, SaaS, Self hosters

    3.1k starsAGPL-3.0Updated 2 Nov 2026

  16. taoshihan1991/goflylivechat

    Lightweight Go live chat server with an embeddable widget and agent console.

    Web, Customer support, Local business, Self hosters

    2.6k starsApache-2.0Updated 4 Sept 2025

  17. Django-CRM/Django-CRM

    CRM with leads, contacts, opportunities, support cases and invoices built on Django and React.

    CRM, Web, Sales, Customer support, B2B services, Self hosters

    2.5k starsMITUpdated 31 Oct 2026

  18. LiveHelperChat/livehelperchat

    Self-hosted live support chat with operator panels, chatbots and messenger integrations.

    Chatbots, Web, WhatsApp, Customer support, E-commerce, Self hosters

    2.3k starsApache-2.0Updated 1 Nov 2026

  19. mantisbt/mantisbt

    Long-running PHP bug tracker for logging, assigning and following issues through to a fix.

    Project management, Web, Email, Engineering, Product, SaaS, Self hosters

    1.8k starsUpdated 2 Nov 2026

  20. django-helpdesk/django-helpdesk

    Django app that adds a ticketing helpdesk with email intake to an existing site.

    Web, Email, Customer support, Engineering

    1.7k starsBSD-3-ClauseUpdated 3 Nov 2026

  21. polonel/trudesk

    Node.js helpdesk and ticketing app with real-time updates and team groups.

    Web, Customer support, SaaS, Self hosters

    1.5k starsOtherUpdated 11 May 2026

  22. faveosuite/faveo-helpdesk

    Laravel ticketing system with SLA, canned replies and a knowledge base.

    Knowledge base, Web, Email, Customer support, B2B services, Self hosters

    1.3k starsOSL-3.0Updated 3 Nov 2026

  23. Combodo/iTop

    IT service management suite with a configuration database, incident and change tickets and a user portal.

    Web, IT and security, Customer support, B2B services, Self hosters

    1.2k starsAGPL-3.0Updated 3 Nov 2026

  24. bestpractical/rt

    Request Tracker, an enterprise ticketing system for support, IT and operations queues.

    Web, Email, Customer support, IT and security, Education, Government, Self hosters

    1.2k starsGPL-2.0Updated 3 Nov 2026

  25. itflow-org/itflow

    Documentation, ticketing and billing system built for managed service providers.

    Invoicing, Docs and wiki, Web, Customer support, IT and security, B2B services, Self hosters

    1k starsAGPL-3.0Updated 1 Nov 2026

  26. mysociety/fixmystreet

    Map-based site where residents report local problems like potholes to the right council.

    Civic participation, Web, Customer support, Operations, Government

    622 starsOtherUpdated 3 Nov 2026

  27. znuny/Znuny

    OTRS-derived ticketing system for customer service and IT service management.

    Web, Email, Customer support, IT and security, Government, B2B services, Self hosters

    611 starsGPL-3.0Updated 3 Nov 2026

  28. open-condo-software/condo

    Property management SaaS for residential buildings covering tickets, residents, payments and invoices.

    Property management, Invoicing, Web, Operations, Customer support, Real estate

    429 starsMITUpdated 3 Nov 2026

  29. RotherOSS/otobo

    OTRS fork for service management with ticketing, customer portal and process management.

    Web, Customer support, IT and security, Government, Education, Self hosters

    340 starsGPL-3.0Updated 2 Nov 2026

  30. Tiledesk/tiledesk

    Platform for building LLM support chatbots with a visual flow builder and human handoff.

    Chatbots, LLM apps, Web, WhatsApp, Customer support, SaaS, E-commerce, Self hosters, No-code

    326 starsMITUpdated 28 Oct 2026